LOS
GATOS, CA (Feb. 29, 2004) – TSSLink, a provider of customer
care and IT services, today announced a strategic partnership
with TelcoQuote for
the delivery of customer support services. TSSLink offers
a single point of problem resolution with their unique combination
of phone and field support.
"In
a world of commodity pricing for telecommunications services,
customer service and support is a key differentiator,”
stated Scott Rockwell, CEO of TelcoQuote. “Our relationship
with TSSLink allows us to leverage their expertise and ensure
superior service to our clients."
“In an era of declining service expectations, TSSLink
is raising the bar. We are dedicated to solving customer
problems for both our business customers and their end-users.”
said Jim Arnold, President and CEO of TSSLink
About
TSSLink
Technical Services & Support Link is focused on delivering
customer satisfaction through service delivery excellence.
They provide a wide variety of services to assist with managing
the Customer lifecycle
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