Monday, February 09, 2004 | Download [ .doc ] [ .pdf ]
  TSSLink and Telcoquote Announce Strategic Partnership

LOS GATOS, CA (Feb. 29, 2004) – TSSLink, a provider of customer care and IT services, today announced a strategic partnership with TelcoQuote for the delivery of customer support services. TSSLink offers a single point of problem resolution with their unique combination of phone and field support.

"In a world of commodity pricing for telecommunications services, customer service and support is a key differentiator,” stated Scott Rockwell, CEO of TelcoQuote. “Our relationship with TSSLink allows us to leverage their expertise and ensure superior service to our clients."

“In an era of declining service expectations, TSSLink is raising the bar. We are dedicated to solving customer problems for both our business customers and their end-users.” said Jim Arnold, President and CEO of TSSLink

About TSSLink
Technical Services & Support Link is focused on delivering customer satisfaction through service delivery excellence. They provide a wide variety of services to assist with managing the Customer lifecycle

 

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